Customer Service

Homeowner Portal

Superior Customer Service

Sundance Homes is provides all of its homeowners with the highest possible quality of customer service. From the very moment you step into our sales office, and throughout your home purchasing, construction, move-in and beyond, our dedicated team is always available to address all of your needs and concerns.

All of our homes are fully covered by the Tarion Warranty Program, which offers you substantial coverage during the first year of home ownership. We encourage all of our homeowners to fully read and understand the coverage offered in Tarion’s Homeowner Information Package.

Homeowner Portal

Our online Customer Portal is available to all of our homeowners. Through the portal, you can review warranty and other important information, request service for any warranty-covered issue with your home and more. Watch the video above to learn more.

My Online Portal
  • Interactive maintenance checklists to help you protect your investment
  • Warranty milestones and maintenance email reminders
  • Details on all installed items